Dealing with mold in your home is a stressful experience - but it’s important not to rush out and hire the first (or cheapest) mold remediation company you find. If the job isn’t completed properly, you could be dealing with more problems than when you started.
Here are 7 questions to ask when hiring a mold remediation company as well as things to watch out for so you don’t find yourself with more mold than you started with.
Questions to Ask a Mold Remediation Company
1. Are you insured? What does your insurance cover?
If you have mold in your home, the last thing you want is more problems later on. That’s why it’s essential to check if your mold remediation company is properly insured.
Their liability insurance should cover damage to your property from negligence or mishap during the remediation process. You can even ask for proof of their policy to ensure you and your home have the right coverage to stay protected.
Don’t risk your safety by working with a company that doesn’t have the proper protection.
2. What do you do to contain the affected area and keep other parts of my home safe?
All reputable mold remediation companies should be able to walk you through how they protect the other areas of your home.
More often than not, there will be plastic sheeting that protects the entrance to the contaminated area in order to avoid cross-contamination. All airways should be blocked and floors covered so as to not track mold through the rest of your home.
3. What licenses and certificates do you have?
A reputable mold remediation company will have valid licenses and certificates to show they have the necessary skills to perform the job correctly. These documents demonstrate that a company follows the specific regulations and industry standards needed to perform professional mold remediation.
If a contractor doesn’t have any licenses or certifications, they’re likely not legitimate.
4. How much experience do you have?
When you have a mold problem, you don’t want to hire just anyone. You want a professional who has been dealing with mold for a long time. The longer they’ve been at it, the more tips and tricks they have up their sleeve.
Be wary of new contractors who don’t have much experience with mold remediation.
5. What safety measures and protocols do you have in place?
When dealing with mold, it’s important to use the proper PPE. In addition to wearing shoe covers and clothes, workers need hazmat suits, respirators, and safety glasses to perform mold remediation safely.
There are also different methods to remediate mold - and not all of them are as effective as others. That’s why it’s important to ask questions about their process, what steps they take, how long the remediation will be, and how it will impact your home.
If they don’t have the right PPE or won’t walk you through their methods, don’t hire them.
6. What guarantees or warranties do you offer your customers?
Most legitimate mold remediation contractors put warranties and guarantees on their work. Not only does this demonstrate confidence in their abilities, but also ensures you have a means of protecting your investment if you run into issues in the future.
7. Can I have all that in writing?
From the estimate to their documentation of the process, you want to get all information from the mold remediation in writing.
This ensures you have the information to know what should happen during the mold remediation process as well as support to back you up if something goes wrong.
Protect Your Home With a Trusted Mold Remediation Company
If you’re struggling with mold in your home, it’s important to get the problem taken care of quickly and efficiently with a trusted mold remediation company.
At ERI Consulting, we have full-service mold testing, remediation, and clearance sampling to ensure your home is completely safe and mold-free. Our comprehensive mold investigation services ensure we use the right methods of remediation and follow-up to ensure you don’t have mold problems anymore.
Ready to make your home mold-free again? Contact us today to get started.
